Invoices are generated on the last day of each month. Within the following few days, expect to receive your invoice via email at your designated communication / billing address. The invoice will be sent as a PDF attachment for your convenience. If you've chosen to pay by credit card or PayPal, you can rest assured that your payment will be processed automatically without you having to do anything.

For business customers only who have chosen invoice payment: kindly transfer the outstanding amount to the bank account provided on the invoice. Remember to include the invoice ID in the comment section of the transfer for seamless processing.

Please note that invoices are also available on our website for viewing and downloading after login.

Calling your attention to this update: For our business customers, we are replacing the traditional invoice payment option with BACS. By entering your account holder name, account number, sort code and email address, we can conveniently deduct the invoiced amount from your bank account. Please note that once you switch to BACS, you will not be able to revert to invoice payment. If you are a newly registered business customer, instead of bank transfer, only BACS payment will be available to you.
Please be aware, a switch from PayPal/Credit Card to BACS is not possible due to technical restrictions.