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MB.CHARGE Public
Payment & Billing
Payment & Billing
Payment
How can I change my payment method?
How can I update my payment details?
What does it mean when I receive a 3D Secure authentication error message, and why does it take time to solve it?
What payment methods do you accept for the different account types?
How does monthly payment by invoice work for business customers?
What are the benefits of using BACS as business customers?
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Invoices
How can I view my invoice? How can I see the status of an invoice?
What is the structure of the invoice?
When can I expect to receive and view my invoice in my account?
Why doesn't the amount on my invoice match the total of my charging sessions?
Need immediate help?
* The cost of the call depends on the country and network you're calling from.
Phone:
+44 (0) 131 322 1322
Email:
uk@charge.mercedes-benz.com
You can reach our customer service team during the following hours:
Monday - Friday 7 a.m. to 7 p.m.