For business type of accounts using the invoice payment option, it is essential to include the invoice ID when making monthly payments. Invoices are typically settled within approximately the next 10 business days. If an invoice still appears as open in the invoice section of your contract beyond this period, please contact support for assistance.
Calling your attention to this update: For our business customers, we are replacing the traditional invoice payment option with SEPA Direct Debit. By entering your IBAN, we can conveniently deduct the invoiced amount from your bank account. Please note that once you switch to SEPA, you will not be able to revert to invoice payment. If you are a newly registered business customer, instead of bank transfer, only SEPA payment will be available to you.
Please be aware, a switch from PayPal/Credit Card to SEPA is not possible due to technical restrictions.